Highly Regarded GP Surgery – Top 6% Nationally Rated
A highly respected GP surgery, ranked within the top 6% nationally, is seeking an experienced Part-Time Receptionist to join their friendly, supportive, and high-performing team.
This is an excellent opportunity to become part of a practice that is truly committed to delivering outstanding patient care.
The Role
As the first point of contact for patients, you will play a vital role in creating a positive and welcoming experience. This position requires proven, recent experience as a receptionist, ideally within a busy environment, where delivering exceptional customer service is second nature.
You will be joining a reception team of five and working one of the following schedules:
Option 1
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Monday: 8:00am – 2:00pm
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Thursday: 8:00am – 6:30pm (1-hour lunch break)
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Friday: 8:00am – 6:30pm (1-hour lunch break)
Option 2
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Monday: 8:00am – 2:00pm
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Thursday: 8:00am – 6:30pm (1-hour lunch break)
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Friday: 1:00pm – 6:30pm
Key Responsibilities
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Warmly greet and welcome patients and visitors in a professional manner
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Manage incoming telephone calls with excellent telephone etiquette
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Book, amend, and manage appointments efficiently
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Accurately update and maintain patient records
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Carry out general administrative duties including filing, scanning, and photocopying
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Maintain a tidy, organised, and professional reception area
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Support the wider administrative team to ensure smooth day-to-day operations
Essential requirements of the receptionist
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An experienced receptionist, confident dealing with a wide range of customers
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Friendly, enthusiastic, and approachable
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A quick learner with strong IT skills
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Confident using a Patient Record System (EMIS Web experience desirable, though full training will be provided)
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Self-motivated and capable of working independently
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Hardworking, proactive, and positive in approach
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Eligible to work in the UK
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Candidates should live within easy commuting distance from the surgery in Alcester