Job Description
If the following job requirements and experience match your skills, please ensure you apply promptly.
Scanner Support Technician?? Milton Keynes?? £13.70 per hour?? Start Date: 30th April – June/July?? Monday–Saturday | 08:00 – 17:00Pertemps are proud to be recruiting on behalf of AQA for a hands-on Scanner Support Technician to join their Product Assembly and Support (PAS) team. This is a fantastic opportunity for someone with strong technical aptitude, excellent attention to detail, and the ability to support bespoke, in-house designed scanning equipment.If you’re logical, reliable, and enjoy solving technical problems in a time-critical environment, this role could be ideal.? About the Role As a Scanner Support Technician, you’ll work as part of a skilled technical team supporting AQA’s in-house scanners within their busy scanning centre. You’ll provide operator support, complete servicing tasks, carry out basic repairs, and ensure the scanners are performing accurately and efficiently.This role requires a strong team player who can deliver high-quality work with accuracy, consistency, and excellent communication.?? Key Responsibilities
* Provide user support to operators using AQA’s bespoke scanning equipment.
* Carry out routine servicing and maintenance on scanners.
* Perform basic repairs to equipment as required.
* Log faults, resolutions, and technical details accurately.
* Support the technical team in maintaining smooth and efficient scanning operations.
?? Expected Standards & Working Style
* Able to work independently without close supervision.
* Methodical, accurate, and detail-focused.
* Strong communication and interpersonal skills.
* Logical thinker with good diagnostic ability.
* Reliable, punctual, and committed to maintaining quality.
* Cooperative team player, building strong relationships with internal users.
* Able to deliver work within time and quality expectations.
?? Person SpecificationEssential
* PC literate with strong understanding of Microsoft products (e.g., Windows 10).
* Previous experience working in a technical support team environment.
* Ability to accurately follow instructions.
* Confident verbal communicator.
* Logical diagnostic mindset.
* Strong work ethic, reliability, and punctuality.
* Willingness to work overtime and shifts when required.
* A supportive, collaborative team approach.
Desirable
* Experience supporting products that transport paper such as:
o Scanners
o Printers
o Photocopiers
? xcswzye Why This Role MattersThe scanning process is time-sensitive and critical to exam workflows. Your accuracy, technical support, and problem-solving ability directly contribute to the smooth running of AQA’s exam processing operations.?? How to ApplySend your CV to: