Breakdown Coordinator £28,000 - £30,000 Harefield We Care That's why we need people like you. People who appreciate their role in helping others to be successful. We are looking for a Breakdown Coordinator to help manage vehicle incidents, minimise downtime, and ensure the smooth operation of our fleet. Here are some of the activities you will be involved in… Respond swiftly to vehicle breakdowns, assess the situation, and coordinate immediate assistance to reduce downtime. Act as the main point of contact between drivers, maintenance teams, and management, providing timely updates and support. Arrange for towing, repairs, or vehicle replacements, ensuring compliance with company policies and safety regulations. Maintain accurate records of breakdown incidents, repairs, and follow-up actions. Liaise with external service providers to facilitate repairs and ensure high-quality service. Monitor breakdown trends and provide insights for preventative maintenance and performance improvements. Ensure all breakdown-related activities adhere to safety regulations, company policies, and industry standards. We'd love to hear from you if… You thrive in a dynamic environment and enjoy keeping things moving We are seeking a highly organised and proactive individual with experience in logistics coordination, fleet management, or a related field. Knowledge of vehicle repair processes would be an advantage. Strong communication and interpersonal skills are essential, as you will be liaising with drivers, maintenance teams, and external service providers. The ideal candidate will have excellent problem-solving abilities and be able to work effectively under pressure in a fast-paced environment. You should be comfortable handling multiple priorities and making quick decisions to minimise vehicle downtime. Proficiency in software for tracking and reporting breakdowns is required. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed. ADZN1_UKTJ