Job Description
ASSISTANT GENERAL MANAGER
River Arts Club is a boutique sanctuary on the Thames, shaped by the principles of simplicity and renewal. We offer warm, highly personal hospitality, thoughtful F&B, curated retreats, and restful spaces, so guests can slow down, reconnect, and leave restored. Our Journal of Rituals captures this spirit with twelve time-honoured, research-informed practices guests can adopt at their own pace, building calm, resilience, and vitality. We’re also nurturing a purpose-led community, offering space and support for social entrepreneurs and creative practitioners.
As a hands-on operator and natural host, you’ll partner with the General Manager on daily operations while advancing strategic projects that elevate our brand, community, and guest experience. You’ll set the pace on service, coach the team, hold space for our community, and embed SOPs that keep standards obsessively high.
Our founder has published kintsugi, a journal of rituals - a practical guide to twelve simple practices that anchor our ethos of calm, restorative hospitality. This is the vision underpinning this space. We weave these rituals into stays, retreats, and team rhythms, and in this role you’ll help bring that spirit to life day to day.
Key Responsibilities
Operational (day-to-day)
1. Food & Beverage oversight: