We are excited to be partnering with an award winning, global search and consulting partner specialising in end-to-end supply chain and manufacturing leadership. With over 20 years’ experience, the firm delivers high-quality, flexible hiring solutions, connecting organisations with top-tier talent across international markets.Their work is centered on high-stakes projects where the right expertise is critical to business success.
The Role
As Operations Manager, you'll own the day-to-day operations of the business, responsible for office management, organising company events, management of our IT, systems and tech stack, whilst being a key player in some of the most interesting projects we've ever taken on.
This is a role for someone who genuinely loves project/process management and organisation, takes pride in the environment they manage, and thrives in a fast-moving, variety-filled role.
What You'll Own
Office & Facilities
* Maintain a brilliant office environment - functional, well-stocked and a place people genuinely want to be
* Manage supplier relationships, building management and service contracts
* Handle day-to-day facilities issues quickly and proactively, including minor IT fixes
IT, Systems & Technology
* Be the go-to for all IT and system issues across the business (with support of external IT support)
* Own the onboarding and offboarding of employees across all platforms and tools
* Manage software renewals and vendor relationships
* Lead the configuration and rollout of new tools and technologies - including AI
* Oversee system security, access controls and CRM hygiene
Performance Reporting & Data
* Manage and distribute weekly and monthly performance and KPI reports
* Maintain accuracy and integrity of reporting across the business
* Support the SLT with data-driven insights to inform decisions
Events & Culture
* Plan and manage all company events - from the Christmas party to sports days to international incentive trips
* Coordinate celebrations, milestones and the moments that make the business a great place to work
General Operations
* Act as EA to the Founders - keeping them organised and the business moving
* Communicate operational updates and company wide announcements
* Manage insurance renewals, supplier forms, portal setups and RFPs
The Ideal candidate
* Around 3–7 years in operations, office management or business support within an SME or scale up
* Background in recruitment, sales or a fast-paced service environment is a strong plus
* Strong project management and problem-solving skills - you love a plan and you make it happen
* Tech-savvy and comfortable across multiple platforms; curious about AI
* Highly organised with sharp attention to detail
* Positive, can do attitude and hands on
* Takes full ownership
* Thrives on variety in a fast moving environment
Please note those who come from a recruitment background have have more of a chance in their application being considered.