Job description:
Receptionist – Historic Hotel – Beautiful Location – Nr Exmoor
1. £24k per annum
2. 5 day working week
3. Live in
4. NEST pension scheme
Our client are recruiting for an experienced and motivated receptionist, with a positive can do attitude, for an award winning Hotel near Dunster, Exmoor.
They are now seeking a talented and enthusiastic individual, with good experience with the reception desk. The successful candidate will be passionate about customer service and ideally have experience using Guestline.
As a receptionist, your main responsibility will be ensuring guests are looked after for the duration of their stay. Excellent communication skills, organisation and a positive attitude are a must!
The role is a full time, permanent position, based on a 40 hour week with varying shifts between 7AM – 3PM and 2:30PM – 9:30PM.
Responsibilities
5. Managing the booking process ensuring all relevant details are taken and the customer journey is personalised.
6. Make the customers’ stay a memorable experience by providing excellent service, communication and administration.
7. Answer the phone, take reservations and deal with any enquiries.
8. Manage comprehensive hand over to following shift.
9. Ensure guest satisfaction at all times.
If this sounds like it might be of interest,