As a Sports Advisor, your role is to ensure all customers leave our stores happy. You will play be a crucial player in providing exceptional customer service and driving sales. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience. Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include: • Customer Service - Through your passion for sport, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online! • Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice. • Team Player - You’ll be part of a shop floor team of like-minded Sport Advisors, working for and practicing sport, and celebrating victories together, so it’s important that you are able to work well within a team environment but independently as well. The profile we’re looking for: • Someone who is looking to combine a passion for sport with work • A people-person who risks and goes the extra mile to achieve results • Someone looking for a retail career • Problem solver with excellent communication skills • Able to play as part of the team during the busiest times (weekends and holidays) • Invested in the development of yourself and others ADDITIONAL INFORMATION: As a Sports Advisor, you will be required to work usual retail hours including evenings and weekends. International. Sports enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sports. At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40 stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!