Key Responsibilities Clinical Leadership & Governance Lead the delivery of safe, evidence-based, holistic palliative care across all services. Ensure compliance with CQC, NICE, and clinical governance standards. Act as deputy Controlled Drugs Accountable Officer. Promote reflective practice, clinical debriefs, and continuous quality improvement. Operational Management Provide day-to-day operational support, ensuring safe staffing and effective rotas. Lead recruitment, induction, and performance management of staff. Chair clinical management and multidisciplinary team (MDT) meetings. Manage complaints, incidents, and safeguarding concerns appropriately with relevant leads. Use leadership techniques to challenge professional standards and drive positive change. Workforce Development & Culture Support staff learning, development, and resilience. Mentor and develop senior clinical leads and emerging leaders. Foster a positive, compassionate, and collaborative workplace culture. Ensure staff feel empowered, listened to, and supported to raise concerns and contribute to improvements. Quality & Compliance Monitor and audit clinical outcomes, record keeping, and medicines management. Embed robust risk management and health & safety practices. Ensure confidentiality and GDPR compliance in line with Caldicott principles. Strategic & Partnership Working Work with the Clinical Director to deliver Rowans Clinical Strategy and operational priorities. Contribute to business planning, KPI development, and budget management. Build effective partnerships with NHS Trusts, Primary Care, other Hospices, and voluntary sector organisations.