Job Description
We are seeking an experienced Capital Works Operational Lead to carry out the management of the operational Building Maintenance Team to deliver an effective, efficient and compliant service to Council tenants and private customers. Your role focusses on the delivery of Capital Works, managing the monitoring of quality assurance and positive customer engagement by the Resident Liaison Officer. Effective management of costs, risk, staff and equipment resources to ensure high levels of satisfaction, value for money and safe working practices are being achieved.
Key responsibilities of this role will include;
1. Manage the operational Building Maintenance team that is responsible for the delivery of Capital Works, the Repairs and Maintenance team and a Resident Liaison Officer.
2. Ensure that the Capital Works teams are adequately resourced, including managing and planning programmes of work to ensure the works are delivered efficiently.
3. Managing all works within the available budgets ensuring best value is achieved whilst delivering the works to a high standard.
4. Monitoring of KPI’s, addressing areas of poor performance and exceptional customer service to residents.
5. Demonstrate exceptionally good knowledge of appropriate regulations such as CDM regs, Building Control regs and Health and Safety compliance.
6. Manage and promote healt...