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Customer Service Returns Assistant, Glasgow
Client:
Europcar
Location:
Glasgow, United Kingdom
Job Category:
Customer Service
EU work permit required: Yes
Job Reference:
36f09fa4e11b
Job Views:
13
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
Europcar is looking for a Summer Customer Service Returns Assistant.
Requirements include a full, valid, clean driving licence with a minimum of 4 years driving experience.
Europcar is a well-known car rental company, offering more than just airport rentals. Join our team at Glasgow Airport as a Customer Service Assistant in our vehicle returns team.
This role involves working in a fast-paced environment, focusing on delivering excellent customer service throughout the rental process, especially in our car parks.
Ideal candidates will have a passion for service and the ability to handle the challenges of a busy customer environment calmly.
We offer:
* Competitive basic salary
* Bonus earning potential
* Enhanced maternity and adoption leave (subject to conditions)
* Discounted car hire rates
* 20% discount on EE mobile contracts
* Legal and support services through BUPA
* Career development opportunities
Skills and attributes required:
* Excellent communication and interpersonal skills
* Ability to work effectively in a team
* Flexibility to work various shifts, including days, evenings, and weekends
* Car rental/sales experience is a plus but not essential; training will be provided.
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