Job summary
The Lead Medicines Management Pharmacy Technician will play a key role in delivering a high-quality, patient-centred pharmacy service at the Newham Centre for Mental Health. Working as part of the multidisciplinary team, the post holder will coordinate and maintain safe and efficient medication supply systems, undertake medicines reconciliation, and support patients' independence through medicines management and self-administration schemes. They will manage and develop pharmacy technicians and trainees, ensuring effective training, supervision, and competency assessment. The role includes supporting the discharge process, liaising with GPs and community pharmacies to ensure continuity of care, and contributing to quality improvement, audit, and service development initiatives. The post holder will also assist with dispensary duties at Mile End Hospital and maintain accredited checking status. This position requires strong leadership, communication, and organisational skills, with a commitment to patient safety, service quality, and continuous professional development.
Main duties of the job
* Clinical and Medicines Management: Undertake medicines reconciliation, develop individual medicines management care plans, support self‑administration schemes, and assess patients' ability to manage their medicines safely and independently.
* Medication Supply and Dispensary Duties: Coordinate and maintain efficient medication supply systems to wards and teams, manage top‑ups, assess Patients' Own Drugs (PODs), and prepare discharge (TTA) medication in a timely manner.
* Leadership and Staff Management: Line‑manage pharmacy technicians and assistants, create rotas, oversee training and development of staff and trainees, and ensure effective service delivery across clinical areas.
* Audit, Quality Improvement, and Governance: Participate in audits, monitor performance indicators, contribute to service evaluation and improvement projects, and ensure compliance with CQC and Trust standards.
* Education and Training: Support and deliver training to clinical and pharmacy staff, supervise pre‑registration trainees, and promote continuous professional development within the pharmacy team.
Job responsibilities
* Assist with the provision of a high‑quality pharmacy service to patients of the Trust.
* Undertake general dispensary and distribution activities including ward‑based top‑ups.
* Assist the technical and professional staff in the day‑to‑day running of the Department.
* Co‑ordinate and maintain medication supply to the wards and teams.
* Assess identified patients' individual pharmaceutical care needs within 72 hours of identification.
* Initiate and complete a Medicines Management Care Plan for each identified patient.
* Serve as a key member of the multidisciplinary team, participating in weekly team meetings to maximise patients' potential for independent medicines management.
* Ensure all documentation regarding medication management on the unit is completed accurately.
* Participate in dispensary duties (at Mile End Hospital) on a rota basis.
* Maintain Accredited Checking Technician (ACT) status.
* Manage technicians and be responsible for the training and development of student technicians.
* Prepare discharge medication (TTAs) in a timely and efficient manner.
* Communicate discharge information to community pharmacies and GPs.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job details
Date posted: 11 November 2025
Pay scheme: Agenda for change
Band: Band 6
Salary: £44,485 to £52,521 a year (per annum inc HCA)
Contract: Permanent
Working pattern: Full‑time
Reference number: 363‑CP7581672
Job location: Newham Centre for Mental Health, Cherry Tree Way, Glen Rd, London, E13 8SP
Person specification
Educational / Qualification (Essential)
* BTEC / City & Guilds / NVQ3 pharmacy or equivalent
* Accredited MMT technician
* Regional accreditation for checking dispensed items (ACT accreditation)
* Educational supervisor (or willing to work towards this)
Experience (Essential)
* Experience in hospital pharmacy post‑qualification
* Success in a previous post requiring completion of work to deadlines
* Management experience
* Working within a multidisciplinary team
* Experience in tutoring and training
* Drug history taking
* Ward based clinical work
* Previous experience of audit
Knowledge / Skills (Essential)
* Ability to monitor, review and develop service standards
* Use of Microsoft Excel/Word to intermediate level
* Good written and oral communication skills
* Numerate – able to perform simple calculations
* Attention to detail and ability to work carefully
* Ability to work unsupervised in an organised manner
* Ability to plan work & meet targets
* Ideas of how ward services may develop over the next few years and influencing factors
Desirable
* Previous experience in providing clinical mental health services
* Producing reports
* Creating rota
* Awareness of quality and patient care issues
* Awareness of risk management issues
* Understanding the discharge process
* Use of JAC/RIO
* Carrying out quality improvement projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
East London NHS Foundation Trust
Newham Centre for Mental Health, Cherry Tree Way, Glen Rd, London, E13 8SP
Employer's website: https://www.elft.nhs.uk/
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