Overview
This is an exciting opportunity to join a small, friendly team working to support the provision of performance monitoring of all Facilities Management and Building Services functions delivered to Calderdale and Huddersfield NHS Foundation Trust. Ensuring the effective delivery of associated services, focusing on the non-clinical services which support our hospitals and community premises. This role includes a requirement for office skills and primarily visiting wards and departments carrying out quality checks, as well as assisting with auditing services. The post will primarily be based at Calderdale Royal Hospital with some work at Huddersfield Royal Infirmary and community premises. The post holder must be prepared to support and cover for other members of the team as required within the range of skills, knowledge and experience as agreed with the line manager.
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services. We are committed to One Culture of Care and are looking for an inclusive, collaborative, creative, innovative and compassionate leader to join our team in this role.
Responsibilities
* To carry out an audit and monitoring of non-clinical services, visiting wards and departments on the Trust sites, and work towards the Departments objectives which include planned schedules and flexibility to Corporate Divisions requirements.
* Administration work including attendance at meetings, either via Teams or in person.
* Liaise with Trust and external colleagues; demonstrate confidence with customer service.
* Report service failures to the appropriate services in accordance with agreed processes, contract specifications and service level agreements.
* Respond to service delivery issues as requested.
* Provide and deliver monthly performance reports for both Calderdale Royal Hospital and Huddersfield Royal Infirmary meetings/functions.
* Attend contract review meetings, where required, with associated contract management teams.
* Ensure a partnership approach is adopted.
* Work with Service Performance team, Trust and Contractor colleagues in dealing with problems, interruptions or service emergencies.
* Undertake such training as required to fulfil the responsibilities for the role as agreed with line manager.
* Resolve operational non-clinical quality performance and service-related problems using own knowledge and experience.
* Knowledge and experience of Microsoft Outlook programmes.
* Participate in regular supervision.
* Attend all mandatory training, comply with all Trust policies, procedures and protocols.
* Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
* Seek advice and support from Line Manager / Team members whenever necessary.
* Maintain professional conduct including appearance at all times.
Location and requirements
This post will primarily be based at Calderdale Royal Hospital with some work at Huddersfield Royal Infirmary and a number of Community premises. The post holder must be prepared to support and cover for other members of the Team as required within the range of skills, knowledge and experience as agreed with the line manager.
This advert closes on Friday 13 Mar 2026.
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