GEA Group Milton Keynes, England, United Kingdom
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GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical sectors. Our portfolio includes machinery, plants, advanced process technology, components, and comprehensive services. Guided by a strong sense of purpose, our over 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.
Responsibilities / Tasks
* Support the development and implementation of strategic and operational plans for the UK service organisation, specifically focused on SFT services.
* Actively contribute to country-level goals through the promotion of field services, repairs, spare parts, technical audits, training, and service projects.
* Drive service sales within the assigned regional territory, including responsibility for all aspects of SFT service sales performance.
* Generate and process service RFQs in line with departmental procedures.
* Identify and pursue new business opportunities for service products, balancing opportunity with risk assessment.
* Promote the GEA service brand by building strong customer relationships and fostering trust.
* Ensure customer satisfaction by aligning service delivery with business objectives.
* Actively manage key accounts and professional relationships with internal and external stakeholders.
* Provide support to internal service teams to ensure seamless enquiry handling and order execution.
* Own the regional service sales budget, maintaining awareness of pricing and margin targets as defined by service management.
* Present monthly sales performance reports, including order intake, pipeline opportunities, risk assessment, and competitor insights.
* Engage in ongoing technical training to build in-depth knowledge of GEA's service and new machine product offerings.
* Provide expert technical support and contribute to cross-selling initiatives for services and new equipment.
* Maintain accurate and up-to-date customer and opportunity data within the CRM system.
* Update and manage I-BASE records, ensuring visibility of installed equipment and its service history.
* Participate in marketing initiatives and trade fairs as required to support brand and service promotion.
Your Profile / Qualifications
* Ideally educated to a minimum of HNC/HND or equivalent in an engineering or technical discipline.
* Minimum of 5 years' experience in a similar sales role, preferably with exposure to the food and dairy processing industries.
* Self-motivated with the ability to independently plan customer visits and manage day-to-day sales activities.
* Demonstrated ability to build and maintain customer relationships in a Field Service Sales environment.
* Skilled in sales negotiation across multiple levels, preferably with formal training.
* Strong organisational, interpersonal, and communication skills with the ability to perform effectively under pressure.
* Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and comfortable using ERP systems.
* Capable of preparing and delivering impactful sales presentations and reports tailored to various audiences.
* Must have the legal right to work in the United Kingdom.
Did we spark your interest?
Then please click apply above to access our guided application process.
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Industrial Machinery Manufacturing, Machinery Manufacturing, Food and Beverage Manufacturing
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