Accounts Officer - Northern Ireland Housing Executive - Downpatrick
Join the team at the Northern Ireland Housing Executive in Downpatrick as an Accounts Officer, helping ensure maximum income collection and recovery of debt owed to the Housing Executive through swift and cost effective approved debt recovery and enforcement actions where non-payment of rent, charges or arrears has occurred.
About the role:
* £14.35 per hour
* Monday to Friday
* 37 hours a week
* Holidays: 35 days pro rata
* Public Sector
* Duration: Temporary, ongoing
What you'll be doing in this role:
* Assisting Line Manager in applying the appropriate debt recovery procedures where non payment occurs.
* Provision of progress updates to Patch Managers on cases with ongoing legal proceedings.
* Carry out investigatory work, visits and all reasonable methods to attempt contact and resolve issues in arrears cases where non payment occurs.
* Carrying out administrative tasks to support the instruction of Retained Solicitors and all necessary County Court proceedings.
* Supporting Line Manager in collation of evidence and preparation of cases for court by ensuring compliance with Pre Court Action Protocol.
* Assisting in the investigation, preparation and collation of evidence for former tenant debt cases in Magistrates Court.
* Liaising with Enforcement of Judgements Office, as directed, to ensure service level agreement for recovery of possession of a tenancy is adhered to and recovery of debt proceedings.
* Responding to customer needs in a timely and consistent manner.
What you'll need for this role:
* 5 GCSEs to include Maths and English.
* 1 year's relevant experience in a similar role, showing clear evidence of excellent written and communication skills.
* IT/Microsoft Office Proficiency - Intermediate.
* The ability to work on their own initiative and as part of a team.
* Good communication and interpersonal skills with demonstrated ability to handle difficult and sensitive situations with tact and diplomacy.
* Must have access to transport to carry out home and office visits.
* As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
Riada Resourcing is an equal opportunities employer.