A leading recruitment agency in the United Kingdom is seeking a 1st Line Support - IT Service Desk Agent to join their team. This role involves manually transcribing ticket details and supporting the IT operation while maintaining high-quality customer service. Candidates should possess customer service and IT skills, along with the ability to communicate effectively. Full-time, temporary position with a rota, offering competitive pay and benefits including annual leave and staff discounts. #J-18808-Ljbffr