Service Co-ordinator (Temp to Perm)
Locations: Tunbridge Wells
Pay: Up to £14 per hour
Hours: Monday - Friday 9am - 5pm
Start Date: March 2025 (Potentially earlier subject to clients requirements)
We are seeking a highly organised and proactive experienced service co-ordinator to join our Client in Tunbridge Wells covering maternity leave on a temporary basis with the potential of the role going permanent for the right candidate.
This is a great opportunity for anyone who is an experienced service co-ordinator / scheduler to join my clients busy and expanding business and play a key role in delivering exceptional customer service and operational support.
Key Responsibilities:
Schedule daily and weekly workloads for service engineers
Maintain exceptional levels of customer satisfaction at all times
Work efficiently to ensure all appointments are booked within client requirements
Proactively inform clients of any issues, delays, or updates
Handle emergency call outs in line with the 24-hour response regulation
Ensure all service activities comply with company standards and regulatory requirements, maintaining accurate system records
Prepare and issue customer invoices using Xero
Manage engineers reports, distribute them to customers, and arrange any follow-up appointments as needed
What We're Looking For:
Strong organisational and time-management skills
Ability to work under pressure and manage competing priorities
Proficiency in scheduling software and Microsoft Office
Previous experience in a service or scheduling role is highly advantageous
What You'll Receive:
Training on internal systems and processes
Temp-to-perm opportunity with real potential for long-term growth
Supportive team environment within an expanding business sector
Weekly pay via Brook Street Recruitment
Accrual of annual leave entitlement
Access to exclusive candidate benefits and support
If you're proactive, organised, and passionate about delivering excellent service, we'd love to hear from you. Apply today to find out more about our available assignments.
Brook Street NMR is acting as an Employment Business in relation to this vacancy