Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer focus. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates good leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer, with significant investments in our colleagues and opportunities to grow in a fast-paced environment.
We offer a wide range of benefits to support your well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (including financial education tools and salary advances)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click apply now. We reserve the right to close the vacancy early once sufficient applications are received, so apply promptly.
Location: 171 Cowbridge Road East, Cardiff, Canton, United Kingdom
#J-18808-Ljbffr