Long established and highly reputable health and social care organisation are recruiting for a Head of Supported Living, Learning Disabilities & Mental health, for their services based in East London and Essex. As Head of Supported Living Services you will report to the Director of Learning Disability Services, being responsible for Supported Living Managers, senior support workers, and operational staff
Role purpose
The Head of Supported Living provides strategic and operational leadership for all supported living services within the organisation. The postholder is successfully registered as the Registered Manager for Domiciliary Care, ensuring full regulatory compliance and high standards of service delivery.
They are responsible for supervising Supported Living Managers, promoting person-centred care, implementing governance processes, leading on Active Support and Positive Behaviour Support, producing reports for senior management and the Board, and deputising for the Director of Learning Disabilities & Mental Health in their absence.
Supervise Supported Living Managers, providing guidance, support, and professional development to ensure consistent, high-quality service delivery.
Act as Registered Manager for Domiciliary Care, ensuring compliance with CQC regulations and contractual obligations.
Lead on Active Support and Positive Behaviour Support, promoting person-centred approaches across all services.
Monitor governance compliance, including policies, procedures, audits, and reporting frameworks.
Oversee recruitment, retention, and development of staff to maintain a competent and motivated workforce.
Conduct regular service visits, reviewing care provision, governance, and staff performance, and implement improvements where necessary.
Provide leadership and guidance on safeguarding matters, liaising with the Director of Learning disabilities and the CEO on relevant alerts.
Deputise for the Director of Learning Disabilities & Mental Health (LDMH) in their absence, ensuring continuity of strategic and operational leadership.
Experience, Qualifications and Specific Knowledge
* Successfully registered as a CQC Registered Manager for domiciliary care services.
* Proven leadership experience in supported living, domiciliary care, or related social care services.
* Strong experience supervising and developing managers and multi-disciplinary teams.
* In-depth knowledge of regulatory and legislative requirements, including CQC standards and best practice in social care.
* Expertise in Active Support and Positive Behaviour Support methodologies.
* Strong leadership and motivational skills, with the ability to drive high standards and consistent performance.
* Experience in operational management, governance, and managing change in complex care environments.
* Ability to deputise effectively for senior management, including the Director of LDMH.
* Excellent communication, negotiation, and reporting skills.
* Competence in budget management, administrative duties, and report writing.
Salary £55,000 per annum plus benefits