We have an exciting new opportunity for a new Deputy Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.
KEY DUTIES
* Provide back‑up management support and be responsible for the running of the store in the absence of the manager.
* Help to achieve financial objectives and KPIs by analysing variances and initiating corrective actions.
* Assist in recruiting, selecting and training all store employees.
* Optimise sales and individual customer purchases.
* Engage the customer by delivering first‑class customer service.
* Maintain outstanding store conditions and visual merchandising standards.
* Replenish stock with our fantastic products and specialist brands.
* Organise and assist with deliveries and stock handling on a regular basis.
* Ensure compliance with all company procedures.
* Take responsibility for personal development and actively seek opportunities for improvement.
* Responsible for Health and Safety.
* Responsible for opening and closing the store.
* Cashing up at the end of the day and ensuring correct procedures are followed.
* Training and coaching store colleagues in all areas.
The successfully appointed Deputy Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.
SKILLS AND EXPERIENCE REQUIRED
* Warm, friendly, and engaging personality.
* An energy and enthusiasm to succeed.
* Highly motivated and a desire to be the best.
* Results driven.
* Proven ability to work well within a team and to use own initiative.
* Proven record of good attendance and flexibility.
* Confident and articulate when speaking to customers.
* Ability to work hard and juggle changing priorities.
* Ability to adapt to frequent change and a high‑pressure environment.
* Outstanding loyalty and commitment to the business.
#J-18808-Ljbffr