Were looking for a knowledgeable and highly motivated Technical Manager to join our Design & Quality Team. This is a part-time role of 30 hours a week, which can be worked flexibly over 4 or 5 days, supporting an excellent worklife balance while playing a vital role in delivering high-quality homes.
This is a hybrid role based in either of our offices in Letchworth, Hertfordshire or High Wycombe, Buckinghamshire. You will be expected to attend the office/s 2 days per week with the remainder worked remotely or at home. There will be some travel to sites so you must be a car driver with regular access to a vehicle.
Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve
If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future.
About the Role
Youll support our New Business, Regeneration, Delivery and Aftercare teams to ensure every new home meets our standards for design, quality, safety and compliance. As our technical expert, youll advise across the development life-cycle, helping maintain safe sites, resolve risks early and deliver consistently high-quality homes.
A key part of the role is overseeing our Clerk of Works (CoW) function, ensuring effective site inspections, strong performance reporting and proactive defect prevention. Youll analyse trends, drive quality improvements and help enhance customer satisfaction and long-term asset performance.
Youll be involved at all stagesfrom technical due diligence and specification reviews through construction monitoring, snagging, handover and early aftercarebringing together design, construction, compliance and customer-focused insight to support excellent project outcomes.
About You
You role-model our values through professionalism, clear communication and a strong social purpose. Highly organised and methodical, you manage competing priorities with attention to detail. You work collaboratively, build trust quickly, take ownership and continuously look for improvements. Youre confident challenging constructively and providing clear, practical advice.
Key Accountabilities, you will:
* Support the Head of Design & Quality with risk management, progress updates and KPI reporting.
* Complete technical due diligence for new opportunities, including scheme, specification and drawing reviews.
* Provide technical input to S106, land led, regeneration and package deal schemes through to handover.
* Help identify and manage contractual and construction-related risks.
* Manage professional service providers, especially the Clerk of Works, ensuring consistent quality monitoring.
* Oversee (and support re-procurement of) the CoW framework, including performance and KPI reporting.
* Assist in procuring and managing consultants, including CDM Coordinators.
* Monitor quality control, review CoW reports and escalate issues, including site visits as required.
* Represent Paradigm at snagging benchmarks, handovers and defect inspections.
* Coordinate specialist inspections (e.g. Fire Engineers, M&E, Timber Frame).
* Ensure compliance, via inspections where required, meets SettleParadigm standards before completion
* Investigate defects post-completion, propose solutions and coordinate remedial work.
* Support the Aftercare Team with defect triage and investigations.
* Arrange or conduct familiarisation visits and share technical information with internal teams.
* Support Asset Management with year-two warranty issues.
* Ensure client choices and agreed specifications are correctly delivered.
* Report any departures from contract specifications.
* Ensure a high level of build quality and Health & Safety standards are achieved
* Assist in preparing Employers Requirements and contract documentation.
* Champion Health & Safety compliance and continuous improvement across colleagues and supply chain.
What Success Looks Like
Homes consistently meet or exceed regulatory, design and quality standards. Strong build quality and high Health & Safety standards across all schemes.Fewer defects and high customer satisfaction at handover and beyond. Effective defect monitoring and preventative quality measures in place. Robust and well-managed Clerk of Works framework. Continuous improvements to systems, processes and efficiency. Reduced life-cycle costs through better design and delivery.
What Youll Need
Must haves
* Degree-level qualification in a construction-related discipline or equivalent experience, with significant practical and theoretical construction experience
* Strong residential development experience (housing association or house-builder)
* Good knowledge and understanding of Building Regulations
* Collaborative approach with Compliance, Asset Management and H&S teams and strong teamwork skills with an improvement-focused mindset
* Strong understanding of architectural/technical requirements and development processes
* Up-to-date construction process and contract knowledge
* Knowledge of development contracts, compliance and Health & Safety
* Understanding of NHBC and warranty provider requirements
* Understanding of Net Zero and its impact on housing
* Ability to inspect works against drawings, standards and regulations
* Highly organised, methodical and process-driven
* Excellent written and verbal communication
* Numerate with strong analytical skills
* Full driving licence, own transport and willingness to travel to sites and meetings
Nice to haves
* Postgraduate qualification or professional membership (CIOB, RICS, RIBA)
* Experience with various development contract forms
* Experience improving contract performance
* Knowledge of the social housing sector
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
* annual salary: £51,990 for 30 hours p/w from 01 April 2026 (FTE £64,121)
* 25 days holiday, increasing with service, plus Christmas closure and buy options
* Generous pension scheme up to 9.5% employer contribution via salary sacrifice
* Family-friendly leave: Enhanced maternity, paternity, and adoption leave
* Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover)
* Life cover and income protection
* Flexible working hybrid options, modern offices, free parking & EV charging
And thats just the beginning! Were also thrilled to provide:
* Mental Health First Aiders available to support
* Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
* Funded training, qualifications & apprenticeships
* 3 paid volunteering days in the local communities
* Peer-recognition rewards platform
* Paid professional subscription (one per year)
Working Hours & Additional Pay
* Our standard is 37 hours p/w 9am-5.30pm Monday to Thursday and 9am to 5pm on Friday. This role is for 30 hours which can worked over 4 days or 5 to include Mondays and Fridays.
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: Wednesday 25 March 2026
We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate.
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