Job Description
* Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment
* Assist site with hardware/desk/office/boardroom setup as requested
* Execute supported directed tasks for network or server support on-site by escalations teams.
* Provide first level troubleshooting and support for Applications
* Capture, store and update in-scope site information.
* EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
* Mobile devices (phone/tablets) set-up, deployment, collection.
* Software/Application Installation (Country/Site specific).
* Basic Printing. Network and server troubleshooting support).
* Provide New Hire Induction.
* Manage local end user asset inventory and life cycle of assets.
* Provide first level support for meeting room devices (VC devices, projectors, displays etc)
* Provide first level support for warehouse devices (RF Equipment's, voice equipment's
* Vehicle mounted units, label/thermal printers etc.,)
* Maintain onsite inventory of supported devices.
Fully onsite role