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Support manager

Mildenhall
Prime Appointments
Support manager
£39,000 - £42,000 a year
Posted: 5 March
Offer description

A client of ours in the Mildenhall area are recruiting a Support Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying £39,000 - £42,000 per annum depending on experience.

The Support Manager will provide support to Administrative and Technical Customer/Partner requirements.

Assisting the Operations Manager, key duties include but are not limited to:

Tender Management: Initially to assist with the completion and submission of tender applications for International requirements.
Customer Liaison: To liaise between Customers, the Sales Department, Management and the Production Department to negotiate lead times.
Internal Sales Support: To assist with onsite partner/customer visits, ensuring all the internal requirements are met to ensure such visits run smoothly and give a positive and lasting impression to the visitors.
Exhibition Support: To assist and organise (and attend as required) domestic and international exhibitions, product training courses and product demonstrations.
Marketing Support: Produce new documents, photographs, videos etc., as required by sales management and customers.
Sales Management Support: Taking ownership of partner reporting: projections / midyear reports and compiled into formats as needed.
Internal Marketing: Produce an interesting and informative article for the company monthly magazine.
Industry Liaison: Attending industry events as required (in person or electronically).
Internal Sales Cover: As needed in the event of absences
Skills and Experience required to be considered for this Support Manager position:

Previous experience within sales support and order processing
Manufacturing and production industry experience desirable
Hight attention to detail
Experience with writing of tender management is beneficial
A familiarity with desktop publishing (photography desirable) and the Microsoft Packages
Excellent communication skills
Ability to travel across the UK and worldwide (2x UK events and 1 abroad event per year)
If you feel like you meet the above criteria & would like to be considered for this Support Manager position, please apply with your CV. #officejobs

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