Job Description
Job Title: Control & Monitoring Lead Specialist
Location: Basildon or Lichfield, with hybrid working - minimum 6 days per month in office, remainder WFH
Salary: Competitive
About the Role
We are seeking an experienced Control & Monitoring Lead Specialist to join a leading Platform Services team within the wealth management sector. This is a high-profile role where you will own and execute on the findings from second line Risk & Compliance, Audit, Regulator reviews, and more. You will champion Consumer Duty across all business activities, recommend changes to the operating model, and deliver on key projects supporting strategic objectives.
Key Responsibilities
* Take ownership of assigned business issues and initiatives, driving them to resolution with clear stakeholder communication.
* Champion Consumer Duty across all business activities, maintaining related documentation and delivering reports for senior management and board meetings.
* Collaborate across internal teams to improve client communications and investor documentation processes.
* Provide oversight of procedures and controls, ensuring compliance with regulatory obligations.
* Deliver on projects supporting strategic objectives, working closely with Production Support, Client Services, and Risk Management teams.
Requirements
* Proven experience in Service Delivery Management, Supplier/Relationship Management, or a similar control/monitoring function.
* Strong understanding of wealth and advisor propositions, investment products, and platform technology.
* Excellent communication and interpersonal skills with the ability to influence and collaborate effectively.
* Strong problem-solving, decision-making, and multi-tasking abilities with a keen eye for detail.
* Proficiency in MS Office and familiarity with reporting to senior management.
* Desirable: BSc/BA in a relevant field, knowledge of Asset and Wealth Management businesses.
If you are a self-starter with a strong focus on risk, compliance, and delivering quality service, this is an exciting opportunity to make a real impact in a leading wealth platform environment.