Technical Specialist - Network Intelligence
Join to apply for the Technical Specialist role at Wavenet, a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses.
Company Description
Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve so our customers feel confident that when they work with us, we’re striving to make their business future‑proof.
Job Description
We are looking for a dynamic and skilled Technical Specialist to join our Network Intelligence team. This hybrid role bridges PreSales consultancy and technical solution delivery, helping both Enterprise and Public Sector customers design, implement, and optimise Network Intelligence solutions.
Key Responsibilities
* Act as a trusted advisor to customers, engaging from PreSales discovery through to Post‑Sales delivery.
* Lead solution design workshops, technical assessments, and architecture reviews.
* Deliver end‑to‑end implementations of Network Intelligence solutions, including visibility, Zero Trust, detection and response.
* Translate complex technical concepts into clear, outcome‑driven recommendations for both technical and non‑technical audiences.
* Run Proof‑of‑Concepts (PoCs) and pilot deployments, driving successful customer adoption.
* Provide subject‑matter expertise across network observability, security, segmentation and performance optimisation.
* Collaborate with sales and bid teams to shape proposals, respond to tenders and support strategic bid activity.
* Mentor junior consultants and facilitate knowledge transfer within both internal and customer teams.
* Advise on customer roadmaps aligned to resilience, compliance and cybersecurity goals.
* Stay current with industry trends including Zero Trust, network segmentation, NDR (Network Detection and Response) and related technologies.
Qualifications & Skills
* Proven experience in a technical consultancy, solution architecture, or network delivery role.
* Strong foundational knowledge of networking technologies (L2/L3, TCP/IP, routing, switching, firewalls, QoS).
* Expertise in at least one of the following: network visibility and observability, Zero Trust architecture, detection and response (NDR), network segmentation, managed security/network services.
* Confidence in communicating with senior stakeholders, including C‑suite executives.
* Experience leading technical workshops, delivering presentations, and training diverse audiences.
* Strong problem‑solving skills with a willingness to learn and adapt to new technologies.
* Desirable: hands‑on experience with tools for packet capture/forensics, network visibility, NDR, segmentation or policy enforcement.
* Understanding of cloud networking, hybrid environments, and security within those contexts is advantageous.
* Familiarity with scripting, automation and orchestration tools to streamline deployments is beneficial.
* Professional certifications such as CCNP, CCIE, CISSP or equivalent are highly desirable.
Benefits
* Hybrid Working: Flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
* Annual Leave: 25 days of leave, increasing by one day per year up to 28 days.
* Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme.
Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.
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