Regulatory services officer (support officer)

Are you passionate about making a difference in your community? Do you thrive in a dynamic, multi‑agency environment? Salford City Council is seeking a dedicated Support Officer to join our Regulatory Services team and help protect and promote the health, safety, and wellbeing of our residents and visitors.

As a Support Officer, you will play a vital role in delivering operational solutions across Regulatory Services. You’ll work closely with Lead Practitioners, Service Managers, and a range of stakeholders to ensure Salford remains a safe, vibrant, and thriving place to live and work.

You will support the service, collaborating with internal and external enforcement bodies to resolve issues quickly and effectively. This is a varied role that offers the opportunity to work across different service areas and contribute to meaningful change in the community.

Key Responsibilities

• Assist in the delivery of area‑based and projects aligned with council strategies.
• Support the monitoring and completion of assigned tasks.
• Collaborate with colleagues and stakeholders to ensure successful work programme delivery.
• Apply knowledge to real‑world situations to promote compliance and best practice.
• Manage your own workload effectively, including occasional out‑of‑hours work.
• Communicate clearly and accessibly with all stakeholders.
• Contribute to training and development initiatives within the team.

What We’re Looking For

Essential Knowledge & Skills

• Strong communication, interpersonal, digital, literacy, and numeracy skills.
• Ability to analyse information, draw conclusions, and make recommendations.
• Confidence in decision‑making that is fair and proportionate.

Experience

• Proficient in using computer and mobile technology applications.
• Experience working with diverse stakeholders including customers, agencies, and community groups.
• Knowledge of referral pathways and support service.

Attributes

• Demonstrates Salford City Council’s values: Pride, Passion, People, and Personal Responsibility.

Why Join Us?

• Be part of a supportive and collaborative team.
• Make a real impact in your community.
• Access to training and development opportunities.
• Work in a forward‑thinking council committed to innovation and excellence.

We reserve the right to close this advert early, if a significant number of applications are received.

If you have any queries about the role, contact Sarah Hughes (Lead Practitioner at Regulatory Services) at sarah.h.hughes@salford.gov.uk.

This post is subject to a Basic Disclosure and Barring Service (DBS) check and that you will be required to meet the cost of the DBS check currently £21.50. The payment for this will be deducted from your first four months’ salary payments at a rate of £5.38 per month. If you do not commence employment for any reason but the DBS has been processed, you will be sent an invoice for the payment of £21.50.

https://www.salford.gov.uk/gdpr