About the Team
We are looking to recruit an Operations Manager on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.
This role will be based locally in Aberdeen to support the properties we manage in Aberdeen, Aberdeenshire and Inverness, reporting to the Portfolio Manager based at our Touchstone office in Edinburgh.
The working hours are Monday to Thursday 9am – 5pm and Friday 9am – 4:30pm. After an initial period of training, this role will be agile, with an office base at the Places for People site office at Chapelton, Aberdeenshire.
You will be required to attend the Edinburgh office at least once every three months, and when required for specific operational meetings which cannot be attended on Teams.
Your Role
As the Operations Manager you will be responsible for delivering property management services – including managing maintenance, tenancy management and the void process, in line with current legislation and best practice.
As well as continually assessing existing operational procedures, you will work closely with other Senior Managers to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.
The role will develop to include line management responsibilities, and you will be expected to undertake appraisals and lead on the development of other members of staff.
At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory.
Qualifications
The successful candidate will have:
* Propertymark Level 6 or Letwell qualification.
* Experience working in the property sector.
* Sound organisational skills.
* Analytical and problem solving skills.
* Stakeholder engagement skills.
Benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
* Excellent holiday pay and sick pay
* Pension with matched contributions
* Training
* Extra perks including huge discounts and offers from shops, cinemas and much more.
Equal Opportunities
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We are happy to work with you to ensure you have the opportunity to perform at your best.
We offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
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