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About the Job
Job Title: IT Support Engineer
Location: Doncaster, South Yorkshire
Salary: £28,000 - £35,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
We are currently looking for an experienced IT Support Engineer to join a well-established, innovative Managed Service Provider in Doncaster, South Yorkshire. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.
In addition, you will be involved in exciting project work and visit customer sites.
Responsibilities
* Provide technical support and assistance to customers and end-users, via both onsite and remote support
* Troubleshoot hardware and software issues
* Install, configure, and maintain computer hardware, software, and peripherals
* Provide training and technical advice to customers and end-users
* Create and maintain technical documentation
* Monitor system performance and ensure system security
* Participate in the implementation of new systems and technologies
* Ensure compliance with all relevant policies and procedures
Requirements
* Experience within an MSP environment is a plus
* Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
* Knowledge of Active Directory, Office 365, and other cloud technologies
* Experience with troubleshooting hardware and software issues
* Excellent problem-solving and communication skills
* Strong customer service and interpersonal skills
If you are interested in this role and have the necessary skills and experience, please apply for immediate consideration and interview.
Additional Skills and Information
* Nice-to-have skills include Windows Server, Networking, Hyper-V, VMWare, Active Directory, Troubleshooting, Linux
Work experience may include roles such as Systems Administrator or Solutions Engineer.
Languages: English.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Technology, Information and Internet
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