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Retailer payments administrator

Hounslow
BYD Europe
Payments administrator
Posted: 27 April
Offer description

Main Tasks and Responsibilities

* Support the coordination of dealer payment processes across multiple automotive business areas, ensuring accuracy, timeliness, and adherence to company procedures.
* Act as a point of contact for dealerships and retail partners, handling payment-related queries and resolving routine issues, escalating more complex cases as needed.
* Build and maintain effective working relationships with dealers, delivering a consistent and professional standard of service.
* Liaise with internal departments, including finance and sales, to assist with payment processing, including the processing of invoices, and help resolve discrepancies.
* Maintain and update dealer transaction records, ensuring data accuracy and compliance with company policies and audit requirements, including supporting dealer audits.
* Contribute to improving administrative processes by identifying inefficiencies and supporting the implementation of improvements.
* Ensure all tasks are completed in line with company standards and relevant automotive industry regulations.
* Carry out general administrative duties and any other reasonable tasks as assigned by line management.


We offer:

* Performance and experience-based competitive remuneration;
* Scottish Widow workplace pension;
* 25 days paid holidays + public holidays;
* On-site free parking;
* Commute allowance;
* Car sacrifice scheme;
* Department & company wide teambuilding events;
* An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏

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