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Receptionist / administrator

Chester
Fountains Medical Practice
Receptionist
Posted: 25 February
Offer description

Job summary

Fountains Medical Practice is looking for a Receptionist / Administrator to join our friendly and forward thinking team.

We are looking for a hard working, friendly and enthusiastic person to join our established and friendly team.

Fountains Medical Practice is situated within the Fountains Health building in the heart of Chester City.


Main duties of the job

The main duties include;

* answering the telephone
* dealing with patient queries
* processing prescriptions
* scanning & read coding
* summarising patient notes
* patient registrations
* being the first point of contact to our patients
* booking appointments


About us

Fountains Medical Practice is situated within the Fountains Health building within the heart of Chester City.

Its has a patient list size of 4650 and looks after all the Care Homes across the City.


Details


Date posted

24 February 2026


Pay scheme

Other


Salary

Depending on experience


Contract

Permanent


Working pattern

Part-time


Reference number

A


Job locations

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Job description


Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties.

* Maintaining and monitoring the practice appointment system
* Process personal, telephone and e-consultations for appointments
* Answering incoming phone calls, transferring calls or dealing with the callers
* Process prescription requests
* Signpost patients to the correct services
* Process incoming and outgoing mail
* Data entry of patient information
* Scanning of patient documentation
* Monitor and maintain the reception area and noticeboard
* Support all clinical staff with general tasks as requested.
Job description


Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties.

* Maintaining and monitoring the practice appointment system
* Process personal, telephone and e-consultations for appointments
* Answering incoming phone calls, transferring calls or dealing with the callers
* Process prescription requests
* Signpost patients to the correct services
* Process incoming and outgoing mail
* Data entry of patient information
* Scanning of patient documentation
* Monitor and maintain the reception area and noticeboard
* Support all clinical staff with general tasks as requested.


Person Specification


Qualifications


Essential

* Excellent communication skills
* Good IT skills
* Ability to follow policy and procedure


Desirable

* Experience of using EMIS Web
Person Specification


Qualifications


Essential

* Excellent communication skills
* Good IT skills
* Ability to follow policy and procedure


Desirable

* Experience of using EMIS Web


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

Fountains Medical Practice


Address

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Employer's website

(Opens in a new tab)


Employer details


Employer name

Fountains Medical Practice


Address

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Employer's website

(Opens in a new tab)

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