About the Role Do you have the expertise to deliver reliable IT services in a high-stakes operational environment? If you’re confident in resolving technical issues independently and committed to supporting nuclear safety through effective IT service delivery, this role offers a unique and vital opportunity. As an IT Specialist within Nuclear IT Services, you’ll play a key role in ensuring critical systems remain secure, reliable, and efficient. Your work will directly support nuclear safety by reducing distractions for operational teams and maintaining IT continuity. This is a varied role where no two days are the same. From first-line support to involvement in large-scale projects, you’ll provide technical expertise across a range of IT services, acting as a trusted point of contact for both site teams and external partners. You’ll be the go-to expert for IT services on site, ensuring systems run smoothly and securely. From resolving local IT issues to supporting station projects, your work will keep operations focused and safe. You’ll maintain hardware and infrastructure, monitor service quality, and challenge inconsistencies where needed. Acting as an Intelligent Customer, you’ll collaborate with central teams and third-party providers to deliver high standards across all IT services. Whether it’s outage preparation or implementing system changes, you’ll take a proactive approach to problem-solving and ensure compliance with asset management processes. This role is based full-time on site at Hartlepool Power Station. Who You Are As a minimum, you hold an HNC or equivalent in a relevant IT subject. You have proven experience in IT service delivery within large, complex environments and are confident supporting MS Windows operating systems, MS Office, and core server technologies like Active Directory, DHCP, DNS, and Print. You’re skilled in installing and supporting peripheral devices and bring strong problem-solving abilities alongside excellent customer-facing skills. Independence and teamwork come naturally to you. Knowledge of LAN networking in a Cisco environment would be an advantage. The salary range associated with this role is between £45,641 - £68,958. You’ll be appointed based on the parameters outlined in the Company Agreement as well as your existing salary, competence, experience and qualifications. We’re talking about everything from enhanced parental leave to health insurance. Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ, those with a disability and supporting social mobility. We’re a disability confident employer and we’ll do all we can to help with your application. Our Values: What You Can Expect When You Join Us As you consider joining EDF Nuclear Operations, we want you to know what drives us. Our values are more than words, they shape how we work, how we grow, and how we support one another. We move with agility, embracing change and responding quickly to new challenges and opportunities. This mindset keeps us innovative, adaptable, and ready to lead with proactive change. We pursue excellence in everything we do. Whether it's delivering high-quality outcomes, collaborating across teams, or investing in personal development, we are committed to doing our best and helping others do the same. We act with integrity, always choosing to do what’s right. Trust, respect, and transparency are the foundation of our culture, and we hold ourselves accountable to the highest ethical standards. These values are not just what we believe, they’re how we work. If they resonate with you, you’ll thrive here. Closing date for applications is 9th November, interviews will follow shortly after. To be appointed to this role, you will need to meet the criteria for Security Clearance (SC) which will, ordinarily, require you to have British residency for the last 5 years. DestinationNuclear EDFJobs NuclearOperations Success is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.