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Manage the renewal process, ensuring all invitations are sent in compliance with FCA regulations.
Serve as a subject matter expert within the team, providing guidance and support to colleagues.
Mentor and train less experienced team members to enhance their skills and knowledge.
Develop and maintain strong relationships with customers and insurers to facilitate business growth.
Handle customer enquiries professionally, offering clear and accurate guidance on insurance matters.
Focus on client retention, working diligently to maximise renewal rates.
Identify new business opportunities and cross-sell Radius products to existing clients.
Maintain accurate and up-to-date records in the Acturis policy system, ensuring all information is entered promptly and correctly.
Job Description
* Manage the renewal process, ensuring all invitations are sent in compliance with FCA regulations.
* Serve as a subject matter expert within the team, providing guidance and support to colleagues.
* Mentor and train less experienced team members to enhance their skills and knowledge.
* Develop and maintain strong relationships with customers and insurers to facilitate business growth.
* Handle customer enquiries professionally, offering clear and accurate guidance on insurance matters.
* Focus on client retention, working diligently to maximise renewal rates.
* Identify new business opportunities and cross-sell Radius products to existing clients.
* Maintain accurate and up-to-date records in the Acturis policy system, ensuring all information is entered promptly and correctly.
Qualifications
* Comprehensive knowledge of commercial insurance, encompassing both motor and non-motor sectors, with a minimum of two years' relevant experience.
* CII qualifications or a commitment to pursue them.
* Exceptional client focus and a high degree of professionalism in all interactions.
* Superior communication skills, both verbal and written, with particular emphasis on telephone and email correspondence.
* Demonstrated ability to establish and maintain strong relationships with customers and insurers.
* Excellent organisational skills and the capacity to prioritise tasks effectively.
* Strong initiative and the ability to work autonomously when required.
* Proven track record of collaborative work within a team environment.
* Meticulous attention to detail and accuracy in all aspects of work.
* Proficiency in Acturis or similar policy management systems is highly advantageous.
Additional Information
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via[emailprotected] .
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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