Job Ref
BBBH165209_1759917683
Date Added
October 8th, 2025
Consultant
Liam Kirton
Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus
SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company
Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of either their Edinburgh or Glasgow office, this is a fantastic opportunity to join a tech-driven business with exciting projects, a collaborative culture, and a clear path for progression.
What's in it for you?
* Competitive salary (£26K-£30K) + 10% bonus
* Hybrid working model (office/home split based on shift)
* Private healthcare, flexible working, recognition rewards
* Career development and upskilling opportunities
* Friendly, supportive team environment
Shift Pattern (rotational):
* Morning (6am-2:30pm) - Work from home
* Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week
* Late (2:30pm-10pm) - Work from home
* On-call rota - Approx. 1 in 4/5 weeks (post-probation)
Key Responsibilities:
* Provide hands-on application support across core platforms
* Manage and elevate support tickets appropriately
* Collaborate with DevOps, Infrastructure, and other teams
* Monitor remote client servers for stability
* Manage user accounts and support portal access
* Contribute to deployments, change/config projects, and process improvements
What You'll Bring:
* Proven experience in Application Support or 1st /2nd Line Support
* Strong hands-on SQL skills (Azure SQL a bonus)
* Familiarity with Active Directory / Entra ID (AzureAD)
* Ability to support users remotely
* Understanding of ITIL, Change Management, or similar methodologies
If you're looking to join a company that values its people, offers real career growth, and works on impactful tech, apply now with your latest CV or reach out for a chat before this opportunity is snapped up.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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