A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company’s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills.
Applications from ex-military personnel are strongly encouraged
Key Responsibilities
* Lead the day-to-day operation of the business
* Execute the company's growth strategy
* Support budgeting, forecasting and commercial decision-making
* Strengthen customer retention and long-term client relationships
* Ensure efficient planning, scheduling and service delivery
* Improve operational efficiency, productivity and profitability
* Manage operational KPIs and performance reporting
* Lead, develop and support operational managers, supervisors and field teams
* Build a culture of accountability, ownership and continuous improvement
* Establish clear roles, responsibilities and performance expectations
* Manage performance issues professionally and constructively
* Champion the company's values and customer-first approach
* Act as the operational second-in-command when required
Knowledge, skills and qualifications required
* Previous experience in a similar operations-type role and level
* Commercially astute and financially literate
* Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant
* Have successful experience improving businesses turning over £1M+
* Have managed field-based teams, subcontractor networks and operational service delivery environments
* Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on
* Able to adapt and work in a high-pressure environment
* Work well with others and have good relationship-building skills
Salary
£70,000 - £80,000
Benefits
bonus, share options, career progression
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