To support the delivery and growth of 3x3 basketball across the pathway from grassroots to elite level, including England and GB programmes. The role will act as a central point of coordination and communication for all 3x3 activity, ensuring effective scheduling, administration, and stakeholder engagement to enable high-quality programme delivery.
Location: Hybrid - domestic and international travel may be required. S9 5DA. Contact Telephone: 03006001170. Contact Email: recruitment@basketballengland.co.uk. Organisation: Basketball England.
Responsibilities
* Pathway Administration: Support and maintain the 3x3 activity calendar, including scheduling and coordination of all pathway activity. Book venues, facilities and required support services to enable programme delivery. Maintain accurate CRM records including player data, selections, consent forms and safeguarding documentation. Ensure all administrative processes are compliant, up to date and efficiently managed.
* Event & Camp Logistics: Plan, coordinate and deliver end-to-end logistics for camps, trials and tournaments across the UK and internationally (England and GB 3x3 activity). Coordinate travel, accommodation, kit, equipment and medical provision for all events. Produce detailed operational documentation, including run sheets, risk assessments and welfare plans. Act as on-site operational lead, supporting the 3x3 Development Manager to ensure safe and effective delivery.
* Volunteer & Workforce Support: Support the recruitment, deployment and briefing of the 3x3 workforce. Process workforce expenses in line with organisational procedures. Monitor and track mandatory compliance requirements (e.g. DBS, safeguarding).
* Communication & Customer Service: Provide clear, timely and accurate communication to players, parents, clubs and workforce. Issue joining instructions, schedules and programme updates. Act as the first point of contact for all 3x3 enquiries via phone and email. Work collaboratively with the Membership Team to ensure a high-quality member experience.
* Governance & Compliance: Ensure all activity is delivered in line with organisational policies (including EDI, safeguarding, anti-doping and finance). Support budget monitoring, including raising purchase orders and tracking expenditure. Assist with reconciling event costs with the 3x3 Development Manager. Maintain accurate records to support audit and compliance requirements.
* Continuous Improvement: Collect and review feedback from players, staff and stakeholders. Produce post-event reports with key insights. Contribute administrative and operational insights to programme reviews. Support ongoing improvements to systems, processes and delivery standards.
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