Role: IT Systems Analyst
Location: Cannock
Salary: £32,000
Overview
We are seeking a proactive and technically minded IT Systems Analyst to join our growing team. This is a varied role that combines IT support, business systems administration, data analysis, and continuous improvement.
You will act as a key link between users, business stakeholders, and external development partners, ensuring our systems operate effectively while identifying opportunities to improve processes, reporting, and business performance through better use of technology and data.
The ideal candidate will have a strong foundation in 1st and 2nd Line IT Support alongside a genuine interest in data, reporting, and digital transformation. You do not need to be a developer, but you should be comfortable working with data, analysing business processes, and helping shape system enhancements.
Key Responsibilities
IT Support & Systems Administration
1. Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications.
2. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive.
3. Troubleshoot desktop, laptop, printer, and mobile device issues.
4. Assist with user account administration, permiss...