Job Description
We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents.Key Responsibilities
* Manage a portfolio of residential properties within a defined patch
* Act as the main point of contact for tenants, providing advice and support
* Handle tenancy management issues including sign-ups, renewals, and terminations
* Manage rent arrears and support income recovery
* Investigate and resolve anti-social behaviour (ASB) cases
* Conduct property visits and estate inspections
* Work closely with internal teams and external agencies
* Ensure compliance with housing policies and relevant legislation
About You
* Previous experience in a Housing Officer or similar role
* Strong knowledge of tenancy management, ASB, and rent arrears
* Excellent communication and interpersonal skills
* Ability to manage a varied workload and prioritise effectively
* Experience working with housing management systems
* Full UK driving licence (desirable depending on role)
If you have the relevant skills then please apply today!