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Performance manager

Oxford
Thames Water
Performance manager
Posted: 16h ago
Offer description

What you’ll be doing

1. Operating visitor facilities on a rota, including permit sales, shop sales, visitor management and behaviour enforcement
2. Acting as a positive ambassador for Thames Water, ensuring visitors have a great experience
3. Supporting conservation, fishery and wider site development activities
4. Assisting with events and educational visits
5. Maintaining visitor facilities such as signage, paths, hides, car parks, toilets, boats and hired equipment
6. Supporting fish stocking programmes and helping manage fish cages, feed and equipment
7. Carrying out health and safety inspections and ensuring safe public access
8. Monitoring and recording performance data, including visitor numbers, income, feedback and wildlife sightings
9. Working closely with operational teams and external recreational user groups

What we’re looking for

10. At least six months’ experience in ranger work, visitor/recreation site management, fishery management or wildlife site work, or a relevant qualification
11. A genuine enthusiasm for outdoor recreation, conservation and customer experience
12. Strong interpersonal skills and confidence engaging with the public
13. A collaborative, team‑focused approach
14. Basic numeracy and written skills for reporting and performance monitoring
15. Comfortable using Microsoft Word, Excel, email and the internet
16. Physically fit and happy to undertake manual work outdoors in all weather
17. A full UK driving licence

Desirable:

18. Boat handling experience (e.g. RYA Powerboat Level 2)

Why join Thames Water?

19. Earn £18.97 per hour in a rewarding, outdoor seasonal role
20. Gain hands‑on experience in conservation, fisheries and visitor management
21. Work as part of a passionate ranger team
22. Help protect and promote Thames Water’s recreational and wildlife sites

Please note you will be on assignment at Thames Water via Pertemps

Additional information

This role involves outdoor, physical work and shift patterns. You’ll be expected to follow Thames Water health & safety policies and wear uniform and PPE as required.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

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