Alchemy Global Talent Solutions are working with a prestigious client who are seeking a dynamic and results-driven Hotel Sales Manager to drive revenue growth by securing new business, managing key accounts, and fostering relationships with corporate clients.
The ideal candidate will have a strong background in sales, hospitality, and customer relationship management, with a passion for exceeding targets and enhancing guest experiences.
Key Responsibilities:
Sales & Business Development:
* Identify, target, and secure new business opportunities to maximise hotel revenue.
* Develop and implement sales strategies to attract corporate clients, travel agencies, and group bookings.
* Build strong relationships with existing clients to ensure repeat business and long-term partnerships.
* Generate and manage leads through networking, cold calls, industry events, and online research.
* Work closely with marketing teams to develop promotional campaigns and sales initiatives.
Account & Relationship Management:
* Manage key corporate accounts, ensuring high levels of client satisfaction.
* Conduct regular client meetings, presentations, and site visits to showcase hotel facilities.
* Negotiate and close contracts for corporate stays, events, and group bookings.
* Maintain an up-to-date CRM database with client interactions and sales progress.
* Revenue & Performance Management:
* Monitor sales performance and report on KPIs, revenue targets, and market trends.
* Collaborate with the revenue management team to optimise pricing and occupancy rates.
* Stay updated on competitor activity, industry trends, and market demands to adjust strategies accordingly.
Key Requirements:
* Proven experience in hotel sales, corporate sales, or business development within the hospitality industry.
* Strong negotiation and communication skills with a customer-focused approach.
* Ability to develop and maintain long-term client relationships.
* Experience in CRM systems and hotel management software (e.g., Opera, Delphi, Salesforce).
* Goal-oriented with the ability to meet and exceed revenue targets.
* Excellent organisational and time-management skills.
* Knowledge of the local market, corporate travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales is a plus.