Job Description
Role: Operations Manager\nLocation: MK9\nHours: Full time 8:45am to 5:00pm\nSalary: £30,000 to £35,000 Dependant on experience\n\nAn excellent opportunity has now arisen for an Operations Manager to join our client's successful team.\n\nWho are we?\nOur client is a serviced office provider looking to attract traditional, hybrid, and mobile workers through its flexible office space, coworking areas, and meeting room solutions. With a focus on high-quality service and adaptable work environments, they cater to a wide range of professionals and businesses.\n\nDuties of an Operations Manager:\n\nSupport the General Manager with the day-to-day running of the business centre\n\nMaintain strong customer relationships and deliver exceptional service\n\nManage customer enquiries, office contract negotiations, and viewings\n\nOversee the upkeep and safety of the centre, including facilities and premises\n\nHandle financial tasks including invoicing, cost analysis, and supplier payments\n\nDrive sales across office space, coworking, virtual offices, and meeting rooms\n\nPrepare sales analysis and financial reports\n\nLiaise with commercial agents and brokers\n\nLine manage and support the Reception Team, providing cover when needed\n\nEnsure Health & Safety and compliance standards are met\n\nContribute to the smooth running of the centre \n\nWhat we would like from you:\n\nA confident communicator who can build rapport at all levels\n\nExperience in face-to-face customer service\n\nHighly organised with strong administrative and financial skills\n\nComfortable managing facilities, suppliers, and contractors\n\nSales-savvy – able to cross-sell and upsell effectively\n\nProactive, flexible, and calm under pressure\n\nA positive team player who’s happy to roll up their sleeves when needed\n\nIf you are interested in this role, please apply below with your most recent CV.\n\nMKTEMP\n\nBy applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data.\n\nThank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days