Wealth Management Administrator
Provide high-quality administrative and operational support to Wealth Planners in delivering excellent client outcomes. Work efficiently within established compliance and regulatory frameworks, ensuring processes are followed accurately and consistently. Act as a key point of contact between Wealth Planners, internal teams, and external providers to ensure a seamless client experience.
The role includes attending client meetings, managing follow-up actions, maintaining accurate records on internal systems, and processing new business.
Key Responsibilities
* Maintain accurate and compliant client documentation in line with company standards.
* Support Wealth Planners in submitting cases to paraplanning and related teams.
* Manage financial administration, including invoices, billing, work in progress, and commission tracking.
* Prepare service agreements and client documentation with precision.
* Demonstrate flexibility in supporting different stakeholders and business areas as needed.
* Coordinate the Wealth Planners workflow by liaising with central functions such as paraplanning, valuations, and business processing.
* Prepare and submit client due diligence (CDD) and account opening documentation, adhering to AML procedures.
* Arrange client meetings, prepare meeting packs, manage diaries, and complete post-meeting actions.
* Act as a first point of contact for clients, handling general queries professionally and escalating complex issues as appropriate.
* Manage incoming and outgoing correspondence, prepare LOAs, and ensure all client information is accurately recorded in systems.
Skills, Experience & Qualifications
* Good understanding of the end-to-end wealth planning process.
* Familiarity with a broad range of financial planning and investment products.
* Working knowledge of regulatory and compliance requirements relevant to wealth planning and client onboarding.
* Ability to identify and escalate potential compliance concerns appropriately.
* Strong client service and communication skills.
* Excellent attention to detail and high level of accuracy.