Student Wellbeing Advisor
At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About the role:
As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.
What You'll Do:
•Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
•Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop-in services.
•Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
•Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
•Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.
What You'll Bring:
•A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
•Experience working with young adults and a broad knowledge of common challenges within this demographic.
•An empathetic and inclusive approach, with strong administration and communication skills.
•The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
•Comfort in liaising with internal colleagues and external agencies,
•Proficiency in Microsoft Office applications.
We have two positions available, one permanent and one fixed-term (12 months maternity cover, with the potential to go permanent). When submitting your details, please indicate on the application form if you’d like to be considered for one of these roles or both.