Field Liaison Supervisor Conducting assessments of packages for new service users, quality assessments and re-assessments as required timeously. Conducting quality assurance checks through personal visits to service users, attending assessments and reviews. Representing the company in meetings with local authorities and commissions as and when required. Ensuring that there is a copy of the weekly schedule available prior to the start of the week. Collecting and collating data from the care workers in order to submit quarterly KPI information. Ensuring that regular team meetings are held with staff to discuss any job related issues, share company information and encourage knowledge sharing between staff Generic Duties: In addition to specific responsibilities, the role will also be responsible for ensuring: The maintenance of confidentiality of all information unless otherwise permitted by management Full compliance with company’s vision, values, policies and procedures Compliance with legislation and GSCC Code of Conduct as reflected in company procedures Undergo training and professional development as directed by the company Work in a manner that promotes team work and a collegial environment Active and positive promotion of the company’s image and brand Other duties that may be assigned by management Qualifications and experience: The following qualification, skills and experience are required for this role: QCF Level 2 preferred Experience working in the care environment, preferably in domiciliary care Experience in supervising and managing staff Excellent knowledge of care standards in domiciliary care Good knowledge of health and safety Excellent time management and ability to prioritise Strong administrative and organisational skills Customer Care focussed Promotion of equal opportunities for service users & staff Administrative & organisational skills Excellent written and verbal communication skills Valid driver’s licence and use of own car Ability to work flexibly as required i.e. anytime between 6am and 10pm any day of the week