An exciting opportunity has arisen for an experienced and enthusiastic Customer Service Executive to join our client, a market leader in the sports sector. The successful candidate will be responsible for delivering exceptional customer service to an established client base and will work within a small team to support the Office Manager with all aspects of internal sales and customer operations. This is a fully office-based role based near Slough.
£26,000 to £28,000 depending on experience, plus additional benefits.
Monday to Friday 8.30 am - 5pm. Fully office-based near Slough.
Parking on-site.
Key Responsibilities
* Engaging with clients and delivering high-quality service via phone and email.* Raising quotes on IT systems for new and existing customers.* Investigating and resolving customer complaints and queries.* Maintaining and building strong colleague and client relationships.* Speaking to and building relationships with key suppliers.* Chasing suppliers for product lead times.* Ensuring IT systems are up to date and maintained.* Proactively keep on top of incoming customer emails/ orders and follow up where action is required.
Key Skills
* Experience in a similiar customer service role.* Excellent written and verbal communication skills.* Keen attention to detail.* Strong administrative skills with experience in all Microsoft Office applications.* Ability to work independently or i...