Part Time Retail Sales Advisor - Swatch Bluewater 20 hours
Swatch Greenhithe, England, United Kingdom
The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.
* Greet and serve all customers providing a friendly service and delivering a full and memorable experience
* Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary
* Provide reliable information to customers in all matters relating to sales and customer service
* Help display merchandise as directed
* Contribute to the store reaching its monthly, quarterly and annual sales targets
* Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store
Essential Qualifications
* Positive and outgoing with the ability to naturally converse with customers
* Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
* Adaptable with the ability to build strong working relationships within small teams
* Excited to learn about Swatch products and gain a technical understanding of our ranges
Preferred Qualifications
* Have experience within retail and/or fashion accessories
* Be accommodating to shifts, longer trading hours and staying late for events etc
* Have experience dealing with international customers
* Ability to communicate in multiple languages
* Commercial focus with a desire to exceed KPIs
Job Location: Guildhall, DA9 9SE Kent, United Kingdom
Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom
#J-18808-Ljbffr