Overview
We are delighted to be recruiting on behalf of our client, a compassionate and community-rooted care provider offering in-home support services for older adults. They specialise in pairing active, caring individuals with older people who would benefit from practical support and meaningful companionship.
Their unique model promotes mutual respect, dignity, and well-being — enabling clients to remain independent, safe, and comfortable within their own homes.
About the Client
Our client is a well-established care organisation operating across Mid Surrey and West Kent. With a focus on kindness, connection, and outstanding care, they foster supportive relationships that enrich both the lives of their clients and their care professionals.
Their mission is to transform lives by encouraging mutual exchange between active seniors and those who require support — cultivating a strong sense of community and purpose through shared experience.
Core Values
Our client operates on a foundation of:
Loving: Connecting those who can help with those who need support within local communities.
Caring: Prioritising the well-being of both clients and care professionals by promoting safety and emotional connection.
Giving: Offering practical help and companionship, always going above and beyond.
Compassionate: Delivering inclusive, respectful care tailored to each individual’s unique needs.
The Role
Our client is seeking warm, empathetic, and dependable Care Professionals to provide non-medical companionship, home support, and personal care. This role is ideal for individuals who are passionate about improving the lives of older adults through meaningful engagement and practical assistance.
As a Care Professional, you will help clients live independently, maintain their dignity, and enjoy a high quality of life at home.
Key Responsibilities
1. Companionship and Home Support
Offer friendly companionship and build long-term rapport with clients
Assist with light household chores (e.g., tidying, laundry, hoovering)
Help with shopping, errands, and light gardening
Prepare nutritious meals and ensure adequate hydration
Provide medication reminders
Look after pets where required
Accompany clients to appointments, events, and outings
2. Personal Care Support
Support clients with washing, bathing, and dressing
Assist with continence care and the use of aids where needed
Help with safe movement and mobility around the home
Offer sensitive support to individuals living with memory loss or dementia
Promote independence while preserving dignity and privacy
3. Safeguarding and Well-Being
Ensure the safety and well-being of clients at all times
Report safeguarding concerns in line with the client’s policies and procedures
Recognise changes in behaviour or health and escalate promptly to the office team
Follow lone working and risk management protocols
Maintain clear professional boundaries and promote client autonomy
4. Professionalism and Communication
Be punctual, reliable, and presentable for every scheduled visit
Log activities and observations accurately using the care management system
Communicate clearly with the client’s office team and participate in training as required
Represent the client’s values and ethos in every interaction
Adapt to the evolving needs and preferences of clients
Person Specification
The ideal candidate will:
Have a genuine passion for supporting older people
Be caring, dependable, and empathetic
Understand both the emotional and practical elements of care
Possess excellent communication and interpersonal skills
Demonstrate respect for confidentiality and safeguarding procedures
Be able to follow detailed care plans with attention and care
Show initiative and find ways to offer added value in day-to-day care
Exhibit patience, maturity, and professionalism
Align with the client’s values of loving, caring, giving, and compassion
What You Can Expect
Our client is committed to delivering:
Continuity of care that evolves alongside client needs
Genuine companionship that fosters connection and well-being
High-quality personal care provided with dignity and respect