I am currently seeking an experienced Team Leader or Supervisor for one of our clients based in Seascale, Cumbria, to oversee our Planning and Helpdesk team, ensuring KPIs are met and reports are delivered on time and to the required standard.
Role Responsibilities
* Provide support and training to the Planning and Helpdesk teams
* Conduct performance reviews for staff
* Prepare briefing packs for dissemination by team leaders and supervisors
* Monitor KPI performance, prepare reports, and escalate issues proactively to mitigate risks and address concerns
* Implement, monitor, and manage processes for recording tool and uniform provision, as well as tool and equipment calibration
* Assist in the implementation of performance improvement initiatives
What We Are Looking For
* Experience managing teams
* Proficiency in IT systems and Microsoft Office packages
* Experience in training and coaching staff
* Working background in a Logistics or Planning setting is beneficial
* Motivated, driven, and adaptable personality
Randstad CPE values diversity and promotes equality. We encourage applications from all sections of society and are happy to discuss reasonable adjustments to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency; for temporary/contract vacancies, as an Employment Business.
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