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Hatched Recruitment Group provided pay range
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Base pay range
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We are looking for a Landlord Liaison Officer to support people in housing need to access and sustain private rented sector accommodation. You will act as a key contact for landlords, provide tenancy advice, administer financial assistance schemes, and help secure sustainable tenancies.
Key Responsibilities
* Manage tenancy deposit loans and bond schemes, including financial assessments and repayment monitoring
* Maintain relationships with private landlords and key stakeholders
* Assess accommodation suitability and provide tenancy support
* Ensure compliance with legal, data protection, and financial requirements
* Maintain accurate records and contribute to policy and service development
Requirements
* Effective communication, negotiation, and problem-solving skills
* Fluent in English, able to work independently
* Experience in customer service, housing, or related fields
* Competent in Microsoft Office
Additional Information
* Full-time, 37 hours per week
* Hybrid working – minimum 3 days in office
* Parking available (subject to charge)
* Travel required (public transport or valid UK driving licence)
* Home visits may involve stairs and steps
Seniority Level
Associate
Employment Type
Temporary
Job Function
Public Relations and Customer Service
Industries
Government Administration, Government Relations Services, and Housing Programs
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