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Depot coordinator

Northampton
Whistl
Coordinator
Posted: 9 March
Offer description

About the Role

We are looking for a proactive and organised Depot Coordinator to support our Operations Management team in Northampton, delivering high-quality, cost-effective site administration.

This hands-on role involves employee administration, vendor management, and maintaining smooth operational processes.

You will be the first point of contact on-site, managing time and attendance records, supporting payroll and onboarding, maintaining operational systems, and assisting with employee engagement initiatives.

The role is a 6-month fixed-term contract with potential to go permanent, offering variety and responsibility in a fast-paced logistics environment.



Job Opportunity

Key Responsibilities

* Act as the first point of contact for visitors, vendors, employees, and internal teams, escalating issues as required
* Support onboarding of new employees and manage payroll-related changes via HeRo
* Complete Right to Work checks and maintain legal compliance
* Record daily attendance, sickness, holidays, overtime, and absences accurately using time & attendance systems
* Collate and verify worked hours, producing daily/weekly reports for payroll and agency management
* Support operational reporting, investigations, disciplinary meetings, and employee forums
* Maintain reception and meeting areas, coordinate room bookings, and manage refreshments for meetings
* Order and control office supplies and consumables, checking and signing off on deliveries
* Liaise with operations and agency providers to coordinate staffing and manage resources



Essential Skills

Required Knowledge & Skills

* Confident verbal and written communication; able to build relationships at all levels
* Proactive, hands-on, with a can-do attitude and high attention to detail
* Ability to work independently and escalate issues appropriately
* Strong organisational skills to prioritise and meet tight deadlines
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
* Experience with time & attendance systems (e.g., Kronos, UKG, HeRo, iTrent)
* Ability to handle confidential and sensitive information discreetly
* Flexible, able to respond to the needs of a 24-hour operation


* Qualifications & Experience
* Experience in a similar operational or administrative role
* Educated to GCSE level or equivalent
* Experience with invoicing, payroll, and employee administration. Desirable


A driving licence and own transport are desirable for site visits



About Company

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.



Benefits

* Annual leave enhanced with long service.
* Company Pension
* Long service rewards: both financial and leave-based.
* Health cash plan.
* Life assurance scheme.
* Critical Illness cover
* Access to our prestige benefits and rewards portal.
* Career development opportunities.
* Access to a well-established Employee Assistance Programme provider.
* And other excellent benefits you'd expect from a market leader.

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