1. East Suffolk Council, Melton (IP12 1RT) or Lowestoft (NR33 OEQ) (depending on candidates’ preference)
2. Year 1 - £8.47 per hour; Year 2 – £11.44 per hour
3. 37 hours per week
4. 21-month training contract
5. Start date – 2nd September 2024
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We have an established and successful apprenticeship scheme, which has seen over 80% of apprentices stay on beyond their apprenticeships to develop promising careers with the Council. If you are looking for an exciting opportunity where you can earn money as well as gaining experience and a recognised qualification, then look no further!
A unique opportunity has arisen for an enthusiastic apprentice to join East Suffolk Council as an Administration Apprentice in our Private Sector Housing Team.
Your role
The role consists of working as part of a small, friendly team working to support and help members of the public with housing problems.
This role will predominantly involve general administration, handling telephone and email enquiries and processing client information on an in-house database. As the role progresses, you will be trained in how to make decisions around eligibility of clients to receive housing related services, and signposting to other services that can support the customer.
There will also be opportunities to support and shadow staff onsite inspections and support particular projects such as Empty Homes initiatives, Warm Homes Healthy People support, Grants for repairs, improvements and disabled adaptations and Fire Safety initiatives.
You will need:
You will need to have excellent written and verbal communication skills and IT skills and a minimum of 4 GCSEs at grade C or above or grade 4 -9 (or equivalent). No previous administrative experience is required, as full training will be provided.
Apprenticeship open evening!
We are pleased to announce that we will be holding two open evenings at our Melton and Lowestoft offices. This will give you the opportunity to find out more about East Suffolk Council’s apprenticeship scheme, learn more about each of our available opportunities direct from the placement managers and ask any questions you have. The open evenings are taking place on the following dates -
6. 14 May 2024, 5.30pm – 7.00pm at the East Suffolk House offices (Riduna Park, Station Road, Melton, Woodbridge IP12 1RT)
7. 16 May 2024, 5.30pm – 7.00pm at the Riverside Offices (4 Canning Road, Lowestoft, NR33 0EQ)
Please email to book your place at one of our open evenings.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access.