Overview
Exciting opportunity for a GP Partner to join our successful, supportive, stable and friendly team from 1st January 2027.
Personal list system, high QOF achievement and well-renumerated
Teaching practice with Registrars, FY2s, medical, nursing and pharmacy students
Supportive, dedicated, cohesive clinical, administrative and management team
Team of nurses, HCAs, prescribing nurse manager, care-coordinators, pharmacist, GP assistants, mental health workers and first contact physiotherapists
Minor surgery facilities including skin surgery and vasectomy
Womens and sexual health hub
Actively involved in research
Forward thinking team and early adopters of new technology, prioritising ways of working that promote wellbeing and work life balance, benefit our patients and ensure resilience for the future
Support of a dedicated outreach Home Visiting Service
Geographically small practice area with good roads and transport links
Good CQC with Outstanding in the responsiveness category rating in 2023
Focus on sustainability and engaged PPG group to develop a wellness garden area and significant solar generation (Gold Green Impact award)
Regular social and team building events
Main duties of the job
ABOUT THE PRACTICE
We are a 9 partner, long-established teaching practice situated in the north of Norwich City, near to the city centre and the developing Magdalen Street area. We have approximately 15,000 patients and are well-liked by our patients with consistently good patient satisfaction scores.
About us
Healthwatch Norfolk visited the Practice in June 2023 and their report can be here: https://nds.healthwatch.co.uk/reports-library/magdalen-medical-practice-feedback
CQC visited in November 2023 and their report can be found here: https://www.cqc.org.uk/location/1-550108955
Job responsibilities
* Key responsibilities clinical
* Caring for patients
* Practice evidence based medicine, in line with national and locally agreed guidelines
* Conduct patient consultations during the practice's clinical appointment hours
* Undertake duty consultations on a rota basis
* Triage patients presenting to the practice in person, by telephone and E Consults
* Conduct telephone consultations and home visits as appropriate
* Check and sign repeat prescription requests
* Check, manage and process patient test results
* Prescribe in line with local and national guidelines
* Refer patients to secondary/urgent care and additional interventions as appropriate
* Manage long-term conditions and patients with complex problems
* Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
* Carry out patient testing and screening as required
* Make autonomous clinical decisions relating to patients health needs
* Communication with patients
* Use communication that is appropriate to the situation, including: communicating sensitively with patients and carers when delivering bad news
* Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
* Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
* Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
* Delivering high-quality services
* Provide services to the practice's patient population to the highest possible standard, in line with competencies and professional code of conduct
* Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
* Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
* Participate in reviewing and responding to complaints and other shared learning activities within a structured framework
* Support and mentor staff in training to ensure they deliver the highest standards of care
* Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
* Practice-related duties
* Process medical reports, referrals and correspondence
* Record and collect data for audit purposes
* Make timely, clear, computer-based records of consultations and contact with patients
* Maintain administrative records relating to the practice contract, enhanced services and QOF
* Contribute to providing a supportive environment for other staff through informal catch ups and contact
* Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
* Attend meetings and events held by external agencies and stakeholders
* Contribute to teaching and training clinical staff as appropriate
* Personal and professional development
* Comply with the GMC Code of Conduct
* Prepare for and complete annual external appraisals
* Prepare for and complete revalidation process
* Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
* Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
* Keep a portfolio and potentially develop a special interest
* Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
* Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
* Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
* Contribute to education and training of trainee clinical staff and students
* Maintaining confidentiality
* The GP will, as an integral part of and in the course of carrying out his/her role, have access to confidential and sometimes sensitive information relating to patients, carers and family members, as well as similar information about colleagues. The GP will have access to confidential commercial information about the practice and its business.
* All such information, in whatever format and howsoever made available, must be treated with the strictest confidence. All such information held both within and outside of the practice will be shared only as necessary, and in accordance with the practice’s confidentiality/data-sharing policies, and in line with data protection legislation and the Freedom of Information Act.
* Equality and diversity
* The GP will comply with the practice’s own equality and diversity policy, and legislation relating to equality and diversity, including (but not limited to):
* Recognising the rights of patients, carers, family members and colleagues, and respecting their needs, beliefs, privacy and dignity
* Not discriminating against patients, carers, family members or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation)
* Supporting people who need help understanding and exercising their rights
* Acting as a role model in relation to promoting equality, diversity and non-discriminatory practices
* Identifying discriminatory practices and patterns of discrimination, taking appropriate action to tackle it, and instead promoting equality
* Complying with, promoting and evaluating chaperoning policies
* Recognising and promoting the right of patients to choose their care provider, and to participate in or refuse care
* Key relationships and contacts
* Internal
* Partners
* Practice nursing team
* Clinical Pharmacy Team
* Clinical staff in training
* Business Manager / Assistant Practice Manager / Practice Operations Manager
* Reception and administration staff
* External
* Patients carers and family members
* Community nursing and pharmacy teams
* Occupational therapy teams
* ICB managers and staff
* Other external agencies and stakeholders
* Secondary care
Person Specification
Qualifications
* Experience working in primary care/practice environment
* Fully qualified GP eligible to work in general practice in the NHS
* GMC registration
* Annual appraisal and revalidation (when appropriate)
* Be on the NHSE medical performers list
* Experience with clinical systems eg SystmOne, Accurx
* Demonstrates evidence of continuous professional development
* Ability to take work with integrated care pathways, protocols and patient specific directives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceGP Partner profits
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